Legal
Privacy Policy
Last Updated: 10 March 2026
This Privacy Policy explains how SomaliaVisa ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and related visa assistance services ("Services"). By using our Website, you agree to the practices described in this Privacy Policy.
1. Data Controller
SomaliaVisa.net — a trading name of Passkey Technologies Limited, registered in England & Wales (Company No. 16877709), registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. We are an independent third-party service provider and are not affiliated with, endorsed by, or connected to the the Somali government or any of its departments.
2. Information We Collect
- Personal Identifiers: Full Name, Date of Birth, Nationality
- Passport Details: Passport Number, Country, Issue & Expiry Date
- Special Category / Biometric Data: Passport Photo / Scan
- Contact Information: Email Address, Phone Number
- Technical Data: IP address, browser type (collected automatically)
3. How We Use Your Data (Lawful Basis)
We process your data under the UK General Data Protection Regulation (UK GDPR):
- Contract Performance: To prepare and submit your eTAS application to the official Somali eTAS portal.
- Explicit Consent: For processing your passport photo (special category / biometric data).
- Legitimate Interests: For customer support, fraud prevention, and service improvement.
4. International Data Transfers
Your application data (including passport details and photo) will be transferred to the the Somali government (the official Somali eTAS portal) for processing your eTAS application.
5. Who We Share Your Data With
- The the Somali government (the official Somali eTAS portal) — to process your official eTAS application
- Our payment gateway provider — to process your application fee payment
- Trusted service providers who assist us (under strict confidentiality agreements)
6. Data Retention
- Passport images and application documents: deleted within 7 days after submission to the official Somali eTAS portal
- Transaction records: retained for up to 7 years as required by UK law
7. Your Rights under UK GDPR
You have the right to access, correct, request deletion of, object to or restrict processing, and withdraw consent for your data. Contact us at [email protected]. You may also lodge a complaint with the Information Commissioner's Office (ICO).
8. Cookies & Tracking
We use essential cookies to ensure the website functions properly. We do not use non-essential tracking cookies without your consent.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated "Last Updated" date.
Contact Us
Email: [email protected]
Phone / WhatsApp: +252 61 3886027
Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Company Name: Passkey Technologies Limited (trading as SomaliaVisa.net)
Company No.: 16877709
See also: Terms of Service · Refund Policy